Skip to content
Log in

Let's fix your Locked Sim Card

  • Issue: PUK Lock (SIM Lock to PUK)
  • Avg. Unlock Time: Less than 5 min

SIM PUK Code Recovery Service

Step 1 of 4

What's the brand of your device?

The PUK belongs to your SIM, but the brand helps us guide you.

Device brand

Wide Compatibility

Apple and AndroidAll major brands supported
All network typesDevices with a SIM card or eSIM
Worldwide supportGuaranteed to work anywhere

How to Unlock Sim Card Without PUK code

Unlocking your SIM card when it is locked to the PUK code can be a real headache. As you may be aware, this code is an extra layer of security to prevent unauthorized users from accessing your SIM card. However, this might not always be the case; it may have happened because you forgot your PIN code and locked the chip. We understand how frustrating this can be, which is why we have created a comprehensive guide to help you learn all about the PUK code and explore multiple ways to unlock this issue.

What is the PUK code?

The PUK code, which stands for ‘PIN Unlock Key,’ is a security feature implemented by mobile carriers to block a SIM if a user cannot provide the correct PIN code. This measure has become widespread, and nowadays, most carriers use it, including those providing eSIMs. In this comprehensive guide, we will discuss this issue so you can manage it effectively and learn how to unlock your SIM from the PUK code.

How does a sim card get locked?

To better understand how this lock works, we need to know how the SIM gets locked in the first place. The most common reason users encounter a PUK lock is when switching devices. On most new phones, the SIM PIN is enabled to prevent unauthorized use of a SIM that doesn’t belong to the owner. For the most part, this is easy to resolve; all you need to do is enter the correct PIN code to unlock it. However, if you fail to do so, your SIM will lock to the PUK and remain that way until you retrieve your PUK code.

What's the difference with the PIN code?

The main difference is that the PIN code is a 4-digit number that acts as a passcode to unlock your SIM card. On the other hand, the PUK is an 8-digit code that serves as an extra layer of security and allows you to reset the PIN code.

Is there a universal PUK code for Sim cards?

No, there is no such thing as a universal PUK code; every SIM comes with a unique code to unlock it if the user can’t enter the correct PIN. We recommend avoiding any methods that claim to unlock a SIM card without a PUK code by using a universal number. This can lead to a further lock and may result in the loss of all data on the SIM.

Does the lock affect Android and iOS?

The PUK lock can affect any user, regardless of the device brand, carrier, or country. This code is related to the SIM card, not the cellphone itself. It’s important to keep this in mind, as some users may confuse it with the SIM lock, which is associated with the device itself.

How to Unlock your Sim Card without the PUK Code?

If you’re wondering, “How can I unlock my SIM card?” we have a few options for you to try that can resolve this issue. Please read carefully through the different ways to unlock a SIM card with the PUK code. The best solution will depend on your specific situation.

Contact your mobile provider

If you are the legitimate owner of the SIM and have an active account with your mobile carrier, you can get it unlocked directly through them. If you’re interested in this method, follow these steps:

  1. Contact your carrier or visit a branch
  2. Explain the case to the carrier
  3. Provide proof that you hold an account with them
  4. Get a copy of your PUK on your email

This method primarily works for users with an active phone plan, as the SIM will be linked to an account. This makes it easier for the company to identify your SIM and verify that you are the rightful owner of the number. Keep in mind that not all companies follow the same protocols, so be sure to complete any paperwork they require to unlock the SIM for you.

Request a new SIM Card

If the previous method was unsuccessful and the PUK code provided by the company didn’t resolve the SIM issue, you might consider obtaining a new SIM card. This option won’t affect your phone number, as the company can transfer your existing number to the new SIM; however, it will likely erase all information saved on your current SIM. To proceed with this option, follow the same steps as before by contacting your carrier and providing the necessary information for them to issue a new SIM. This can be an effective way to remove the PUK code without dealing with it directly.

Use a third party tool

If nothing else has worked, you might be able to obtain an unlock code using a third-party app. This will require some research to find the right service that meets your needs. Be cautious when searching for these apps, as not all of them may be safe. To make this process easier, UnlockHere has developed a tool that can unlock your device entirely online.

Unlock Sim Card without PUK code with UnlockHere

If you want to remove the PUK lock but have failed to enter the PUK code correctly, UnlockHere is the perfect option for you. Our online tool can help you remove the lock with minimal hassle, entirely online. This ensures the process is safe and will have your SIM running as it used to in just minutes. Be sure to follow this guide step-by-step to avoid any delays. This method is ideal if you want to unlock your SIM without contacting customer service.

Submit your request

The first step is to provide the information of the SIM that is currently locked, this will require you to enter the following:

This will help us generate a request to the carrier to retrieve your PUK code. Ensure that the information entered is correct to avoid needing to repeat the unlock process. Once you have verified all the information, accept the website’s terms and conditions and submit the request.

Complete the steps on the platform

At this point, you will likely be required to obtain a membership ID. Don’t worry; a tutorial on the page will provide all the information you need to get it. This step helps us prevent spam and ensure that the requests received are legitimate. This tool was created for personal use, and this verification method ensures it’s being used correctly and not for commercial purposes.

Sim Unlock your chip

Once your account has been verified and the process is complete, you will receive a temporary PUK code via email. This code allows you to remove the lock on your SIM. That’s how easy it is to unlock your SIM card with UnlockHere.

How to set up a new PIN code

As soon as entering the PUK code, whether you have found the original package, contacted the carrier or you used UnlockHere, you will be required to enter a new PIN code. Make sure to keep it safe, as this is a secret code that will grant access to your SIM to use the mobile services.

Disable PIN/PUK on Android

To remove the PIN code on your Android device, it will be an easy process. Keep in mind, that since Android runs on many devices, the names may vary. However, the process is the same and consist of the following:

  • Go to settings
  • Go over to security
  • Tap on ‘Sim Card Lock‘
  • Disable be Lock
  • Enter the current Pin Code
  • Confirm this action

That’s all you need to do, and it will take you less than a minute to complete this process. As with any unlocking process, make sure to verify it by restarting your device.

Disable PIN/PUK on iOS

Disabling the PIN code and therefore the PUK code on your iPhone it’s fairly easy, all you have to do is follow these steps:

 

  • Go to your settings
  • Find the option ‘Cellular’
  • Tap on ‘Sim Pin’
  • Disable it and enter the current PIN code

 

That’s all, your PIN code is now disabled on your device, and it won’t be asked again. If you want to double-check this information, simply reset the device, and you will see that you won’t be asked for it again.

PUK unlock guides by country